Digital support for mental fitness

Do you have general questions about

If so, please contact our help desk. On weekdays, you will usually receive an answer within 24 hours.

Do you need mental help from a professional?

Then contact your doctor or in case of emergency call 113. Evie does not currently offer direct support through this website.

Are you a healthcare professional and want to learn more about Evie?

If so, please contact one of our staff members. We will be happy to help you.

Frequently Asked Questions

I'm not comfortable in my own skin, how can Evie help?

Indicate here what topics Evie can help you with. Based on the selected topics, Evie will collect articles, videos, podcasts and trainings for you. These can get you thinking and give you tips on how to get started with this topic yourself.

Can't figure it out on your own? And could you still use some more help? Then make an appointment with your doctor.

Can I take advantage of Evie's trainings?

Anyone for whom an account has been created on Evie by a healthcare professional can naturally use the online training courses (also called e-health modules).

Don't see a counselor or has he or she not given you access to Evie (yet)? If you live in the regions North-Limburg or Central Brabant, you can sign up for the online trainings for free here. For residents from other regions, Evie is unfortunately not yet available without a professional. We are working hard to make Evie available in your area as well.

Is Evie also available via an app?

Evie is not yet available via an app. However, you can complete the online trainings via an app.

The app from "Minddistrict" is available for this purpose. This can be downloaded via the App Store or Google Play.
So search the App Store or Google Play for "Minddistrict" and log in here with your "Evie account".

I am not receiving emails from the platform, what should I do?

Always check that this e-mail has not landed in your junk mail and that you have entered the correct e-mail address (which is linked to your account).

If you have not received anything, please send an e-mail to the helpdesk with the request to send the e-mail again. This will then be sent as soon as possible, but at the latest within 2 working days.

Can I activate my account again?

Send an email to the helpdesk asking if your account can be reactivated. Mention in the email the website link of the platform on which you had an account.

Can I be linked to my caregiver?

Yes, your practitioner can do this themselves. Using your name, e-mail address or date of birth, your practitioner can look up your account and submit a linking request.

If this causes problems, send an email to the help desk with the name of the caregiver who may be linked to your account.

Can I delete my account?

Send an email to the help desk requesting that your account be deleted. Deleting an account is, however, final and irreversible.

Your account can also be deactivated. In that case, you will no longer be able to log in and receive e-mails from the platform, but your data will remain saved. This can be useful in case you still want to use the trainings in the future.

Ask your question

Is your question not listed? Then contact the Evie help desk, using the contact form below.